1. Introduction
This Cookie Policy explains how Mr Charles OÜ, a private limited company registered in the Republic of Estonia ("Company", "we", "us"), uses cookies and similar technologies on the Mr Charles platform ("Platform"), including our website, web application, and associated services.
This Policy should be read together with our Privacy Policy and Terms and Conditions.
We comply with the EU ePrivacy Directive (2002/58/EC) as transposed into Estonian law by the Electronic Communications Act (Elektroonilise side seadus) and the General Data Protection Regulation (GDPR) (EU) 2016/679.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites function properly, improve performance, and provide information to website operators. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services embedded in the website ("third-party cookies").
Similar technologies include local storage, session storage, and pixel tags, which serve comparable purposes. When we refer to "cookies" in this Policy, we include these related technologies.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They enable core functionality such as security, session management, and cookie consent preferences.
- Session cookie: maintains your authenticated session while you use the Platform. Expires when you close your browser or after a set period of inactivity.
- Cookie consent cookie: stores your cookie preference choices. Expires after 12 months.
- Security cookies: help prevent cross-site request forgery (CSRF) and other security threats.
Legal basis: These cookies are exempt from consent requirements under the ePrivacy Directive because they are strictly necessary for providing the service you have requested.
3.2 Functional Cookies
These cookies remember your preferences and choices to enhance your experience on the Platform.
- Language preference: remembers your selected language (English or Spanish). Expires after 12 months.
- Theme preference: stores your display settings. Expires after 12 months.
Legal basis: Consent (Art. 6(1)(a) GDPR). You can enable or disable these cookies through the cookie preferences panel.
3.3 Analytics Cookies
These cookies help us understand how visitors interact with the Platform so we can improve the user experience. Analytics data is collected in anonymised or aggregated form where possible.
- Page visit tracking: records which pages you visit, how long you spend on them, and where you came from. Expires after 12 months.
- Performance metrics: measures page load times and error rates to improve performance.
Legal basis: Consent (Art. 6(1)(a) GDPR). Analytics cookies are only set after you give explicit consent through our cookie banner. We do not use analytics cookies for advertising or profiling purposes.
4. Third-Party Cookies
We may use the following third-party services that set their own cookies:
- Payment processor: sets cookies necessary for secure payment processing. These are strictly necessary cookies.
We do not use advertising cookies, retargeting pixels, or social media tracking cookies. We do not sell or share cookie data with third-party advertisers.
5. Managing Your Cookie Preferences
When you first visit the Platform, a cookie banner will appear allowing you to accept or reject non-essential cookies. You can change your preferences at any time by:
- Clicking the "Cookie Preferences" option in the website footer;
- Using your browser settings to manage or delete cookies.
Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to function.
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View cookies stored on your device;
- Allow, block, or delete cookies (all or selectively);
- Set preferences for specific websites.
For instructions on managing cookies in your browser, visit:
6. Cookie Retention Periods
Cookies are retained for different periods depending on their purpose:
- Session cookies: deleted when you close your browser.
- Persistent cookies: stored for a defined period (typically 12 months) or until you delete them manually.
- Consent cookie: stored for 12 months from the date you set your preference.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for regulatory reasons. The "Last updated" date at the top of this page indicates when the Policy was last revised. Material changes will be communicated through a renewed consent request on the Platform.
8. Contact Information
If you have questions about this Cookie Policy, please contact us:
- Company: Mr Charles OÜ
- Email: [email protected]
- Address: Tallinn, Harju maakond, Republic of Estonia
For general information about cookies, visit www.allaboutcookies.org.